REMINDER EMAILS

Navigate to SETTINGS > REMINDER EMAILS

Here you will find the edit menu of your Reminder Letter including options to change the text, fonts, font size, logo size and other details.

LOGO

Your organization’s logo was created and uploaded by Yahrzeit Interactive when we created your account. If you’d like to use a different logo or have any questions we’d be happy to assist you. Please contact Yahrzeit Interactive for more information.

GRAPHIC DESIGN

The Email Reminder Letter system currently supports 6 graphic designs to choose from. These can be found in the Settings menu. To change graphic designs simply click on the design you would like and hit SAVE CHANGES

TEXT

Further down the page you will find the text elements of your Email Reminder Letter.

Email Letter Subject : This is the Subject line that will show on your reminder letter. By default the subject will read “{{fullName}} Yahrzeit Reminder”. When the email is sent {{fullName}} will be replaced with the name of the deceased.

Email Letter Body : Here we write out the main portion of our letter. This text can include basic formatting, centering of text, simple font styles and links to outside websites.

Email Letter Footer : The footer appears at the bottom of the email and is intended for contact information, but could also be used for an inspirational quote or saying.

Email Letter Plaque : Some of our email designs feature a name plaque in the center of the email. The default email letter plaque is 3 lines - Deceased’s Full Name, Yahrzeit Date in Gregorian and Yahrzeit Date in the Hebrew Calendar.

VARIABLES

Using Variables in your letter text allows us to dynamically replace certain general ideas, ie. {{fullName}} or {{yahrzeitDate}}, with specific, unique information in each letter. Yahrzeit Interactive supports a very, very long list of variables and these can be found at the bottom of the Email Settings page.

Any piece of text wrapped in double curly brackets like this - {{exampleVariable}} - will be treated as a variable at print time and our system will try to match the text inside the double curly brackets with a known variable in our system. If we can’t find that variable name we will print a fairly obvious error message “ERROR ::: {exampleVariable} IS AN UNSUPPORTED VARIABLE”.

Yahrzeit Interactive is more than happy to help you convert your existing Yahrzeit Letter into our system with the appropriate Variable names.

EMAIL OPTIONS

There are a number of options available in the reminder letter system including Font Size, Line Heights, Fonts and more.

WHEN WILL THE SYSTEM SEND EMAILS?

Yahrzeit Interactive automatically sends emails once a week. Organizations can choose what day and time to send these emails. You can also choose how far in advance to send reminder emails - with the current choices being to send emails either 1 month or 2 weeks before the week of the Yahrzeit.

REPLY TO EMAIL ADDRESS

All reminder emails are sent from “[email protected]”. Because of the way email security works we can’t physically send emails through your server without adding specific code to your DNS records - but the name we use to send emails is your Organization’s name and we route all replies back to an email address of your choosing. This way if congregants have questions, thank yous or requests - you get those responses.

SENDING TEST EMAILS

Yahrzeit Interactive allows you to send a demonstration email at any time to an email address of your choosing. Navigate to the Send Test Email section - input an email address to send the test letter to - and hit send.
An email using your letter text and design will be created and sent.

EMAIL ATTACHMENTS

Yahrzeit Interactive allows you to send a demonstration email at any time to an email address of your choosing. Navigate to the Send Test Email section - input an email address to send the test letter to - and hit send.
If you would like to include optional attachments in your email - please contact Yahrzeit Interactive. It is possible to include PDF donation forms and the like with an email - but we don’t support user upload and control of these documents at this time for security purposes.

EMAIL REPORTING

When an email reminder list is sent out Yahrzeit Interactive will generate a small report and email it to the Reply To email specified in your account. This report will include the Names and Addresses of everyone emailed and the Yahrzeit Date range those emails represent.

ALWAYS REMEMBER TO CLICK “SAVE CHANGES” BEFORE LEAVING THIS PAGE OR YOU WILL LOSE ANY DATA YOU ENTERED.